Refunds and Exchanges

PLEASE EMAIL US AT INFO@PIPERROSEBANDANAS.COM IF YOU HAVE ANY CONCERNS ABOUT YOUR ORDER.

Returns

At this time we cannot accept returns. All product sales are final unless the item is defective or differs from the item ordered. Please email us if there are any concerns, we really want you to be satisfied! Please include your order # when reaching out!

Please make sure to measure your pet's neck in inches to ensure the proper fit. Highly recommended to include pup's neck measurement in the checkout notes.

Refunds (if applicable)

If your return/refund is accepted, you will be responsible for the shipping cost to send the item back to us. You will be refunded the purchase amount minus any shipping charges. 

The original payment method will be refunded within a few business days. Depending on your bank, the refund may take some time to post. If you do not see the refund within 7 business days from your refund acceptance, please contact us at info@piperrosebandanas.com